Privacy Policy
Introduction
This Privacy Policy describes the types of personal information or data (“Personal Information/Data”) we collect, how we use and disclose it, and your choices regarding that information.
“Personal Information/Data” refers to any information that is linked or reasonably linkable to an identified or identifiable natural person or household. This definition may vary depending on the privacy laws applicable to us and your data. Data that does not meet the definition of Personal Information/Data under applicable laws is not subject to the restrictions outlined in this Privacy Policy, and we may collect, use, process, retain, or disclose such non-personal data without limitation.
Additionally, Personal Information/Data that has been de-identified—meaning it has been modified to remove or mask personally identifiable elements, or otherwise altered so it cannot reasonably be linked to an individual—may also, depending on the applicable law, no longer be considered Personal Information/Data. We may use and disclose de-identified information without notice or obligation to you, unless otherwise prohibited by law.
If any non-personal information is ever combined with Personal Information/Data in a way that identifies you, we will treat the resulting combination as Personal Information/Data and handle it in accordance with this Privacy Policy.
Information Collected
We collect information from prospective passengers and repeat ticket purchasers. This information is securely stored on an encrypted server in the form of log files. Log files may include details such as:
Visitor IP address
Browser type
Referring page
Time of visit
Cookies
Cookies may be used to remember visitor preferences and enhance website interactions. These small digital signature files are stored by your browser and allow for the recording of preferences and return visits. Cookies may also be used by third-party advertisers for tracking purposes.
You may choose to block cookies via your browser settings. However, disabling cookies may limit access to certain website features.
Payment Information
When you book or make a reservation on CityConnectUS.com, you may be required to provide payment information, including your credit or debit card number, expiration date, billing address, and other necessary details.
We take the security of your payment information seriously. Here’s how we handle it:
Secure Processing: All payment transactions are processed through a trusted, PCI-compliant third-party payment gateway. We do not store full credit or debit card numbers or CVV codes on our servers.
Limited Access: Only authorized personnel have access to your payment-related data, and only to the extent necessary to complete transactions or comply with legal requirements.
Encryption: Data transmitted during the payment process is protected using SSL (Secure Socket Layer) encryption and other industry-standard security technologies.
Fraud Prevention: We may use third-party tools or services to detect and prevent fraudulent activity during the payment process.
We do not sell, rent, or share your payment information with third parties for marketing purposes.
Registration
Where registration is required, we collect and store your email and username. This information is used to:
Personalize your experience on our site
Display relevant content and/or advertising
Facilitate passenger ticket sales and improve service efficiency
Email Communication
We do not sell, rent, or lease email addresses to third-party companies.
Emails may be sent to notify you about services, special offers, seasonal promotions, and travel updates (e.g., student travel cycles).
You can unsubscribe from these emails by following the instructions included in each message.
Text Messaging
Text messaging originator opt-in data and consent will not be shared with third parties, except with aggregators and service providers necessary for delivering SMS services.
Third Party Advertising
We may allow third-party advertising companies to use cookies to display relevant ads.
Google uses the DART cookie to serve ads based on your visits to various sites across the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us at: